Business

Digital Business

Creating value that realizes SOMPO’s Purpose in the digital business

Our company aims to help customers live their lives with security, health, and wellbeing, to realize SOMPO’s Purpose, and to contribute to the SDGs. In order to do so, we will continue to provide new customer value by making full use of digital, AI, and data analysis technologies, promote behavioral change through risk visualization, improve quality of life (QoL) through various means of support for better health, and provide health support that enables women to be active in the workplace.

The Aim of the Mid-Term Management Plan

Insurance provides peace of mind through monetary payouts in the case of unexpected accident, injury, or illness. However, we aim to create a healthier world by preparing for and preventing such unforeseen situations and thereby take on the challenge of eliminating accidents, disasters, and illness, and through the digital transformation of society, we hope to build a world that offers security, health, and wellbeing without the need for insurance.

Existing business area strategies aimed at co-creation

Sompo Light Vortex is leading a collaboration with BtoB auction business Sompo Aux, data platform software company Palantir Technologies Japan, and skilled AI and data analysis company ABEJA, and by harnessing the strengths of these four companies, we are working to increase revenue in the digital business through DX efforts in digital and data fields with the Group, and through offering business solutions that transcend the traditional boundaries of insurance.

Strategies for New Value Creation

Sompo Light Vortex is the company at the core of our digital business, and it aims to achieve the Sompo Group goal of becoming a theme park for security, health, and well-being. In order to build a society where anyone can enjoy healthy, rich lives, we aim to solve social issues by offering digital products and services in collaboration with excellent startups and business partners. We will also continue to work to create new value by providing new services in the areas of mobility and healthy aging, and providing new life experiences by utilizing unoccupied houses.

figure:Various social issues→[Corporate partnerships with startups, etc.×New digital business, Strategic investment, Commissioned development business]→Products and services that create new customer value

Strategies to strengthen the foundation needed for cultural change

Hiring external personnel

Many of our specialist personnel such as data scientists, engineers, and UI/UX designers are brought in from outside the company, and as key members of our in-house development teams, they support quicker and more agile development through a collaborative framework with the business departments.

Nurturing talent (nurturing DX talent)

In order to implement DX throughout the entire Group, we need people to lead the effort, and the many Group employees need to understand what digital technologies do and how to use them. In order to help all employees in the Group to become DX talent, we have created more than ten programs that offer everything from basic to practical training, and a total of roughly 15,000 employees have participated in these programs.

figure:Personnel with advanced specializations able to put plans in motion　Data scientists, Engineers, UI/UX designers — DX specialists

figure:Nurture planning personnel who serve as the core DX planning staff; a total of roughly 15,000 employees have taken the courses.　AI planner development training, Data utilization training (Basic), Agile training (Basic), CX design training — DX planning personnel