(Issued in August 2023)
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SOMPO’s Purpose Management

Driving Force for Value Creation

Starting point of the Value Creation Cycle

Value creation that originates from My Purpose

The Sompo Group has set its Purpose to be “With ‘A Theme Park for Security, Health & Wellbeing,’ create a society in which every person can live a healthy, prosperous and happy life in one’s own way.” With this Purpose at the core of our management, our Group is taking on the challenge of “Purpose Management” that is unique to SOMPO. Under the strategy of a “theme park” that includes our diverse insurance, nursing care, and digital businesses, and with the origin point of “My Purpose” which epitomizes the aspirations of each of our employees who have diverse backgrounds, we aim to realize SOMPO’s Purpose as well as the My Purpose of each employee by overlapping the company and individual purposes, transforming individual strengths into organizational strengths, and conducting collaboration that transcends business boundaries.

Approach and starting point for SOMPO’s Purpose Management

The driving force behind Purpose Management is each and every employee of the Group.

In an era of a paradigm shift in the way we work and live, in which our values are shifting from the idea of “My life in the company” to “A company that helps you realize your life’s purpose,” the Sompo Group believes it is most important for all employees to face their lives with their own purpose (My Purpose).

The starting point is My Purpose, which is a strong desire that wells up within each employee. By overlaying this desire with the company’s and organization’s Purpose, we aim to realize SOMPO’s Purpose. This is SOMPO’s approach to Purpose Management.

At the Town Hall Meetings held from September to November 2021, Group CEO Sakurada personally told about 10,000 employees that “the essence (of My Purpose) is using the company to achieve one’s purpose,” “the most important thing is one’s purpose in life,” and “when My Purpose and the company’s Purpose mesh, each and every employee can do a good job and have a happy life, leading to the realization of SOMPO’s Purpose.”

This was the starting point for SOMPO’s unique Purpose Management that originates from My Purpose.

figure: The 'company' encompasses 'my life' → 'the company' encompasses 'my life.'

Photograph of a Town Hall Meeting

What is My Purpose?

My Purpose refers to the “purpose of life” or “meaning of work,” such as what kind of person you are, what happiness means to you, and what you want to accomplish in your life.

My Purpose is something that each of us already has inside ourselves.

By verbalizing your purpose, you can use it as a guideline as well as a driving force for your own life and career. In the Sompo Group, we first look back at our own lives and careers from the three perspectives of “Want” (intrinsic motivation), “Must” (social responsibility), and “Can” (ability given to us by fate), and refer to the overlapping parts of these perspectives as “aspirations,” which is what motivates us. This is what we mean when we say My Purpose.

figure: Motivation to develop, Want, Ability to retain, Can, Responsibility to society, Must, 'MY Purpose' and The overlap of the 'three rings' is what motivates me = 'Aspiration.'

Town Hall Meetings by Group CEO Sakurada

The Town Hall Meetings, in which Group CEO Sakurada speaks directly to employees, are important as a starting point for SOMPO’s Purpose Management, and can be called the beginning of a new journey for SOMPO.

Messages tailored to transformation phases

During Group CEO Sakurada’s Town Hall Meetings, he gives messages and conducts dialogue with employees on different themes in line with the Group’s culture transformation phases, thereby addressing My Purpose and inspiring employees to empathize with SOMPO’s Purpose and take action.

Dialogue between our executive leadership and Group employees

At the Town Hall Meetings, employees themselves talk about My Purpose and engage in direct dialogue with Group CEO Sakurada on the theme of My Purpose. Through dialogue between Group CEO Sakurada and representative employees, employees deepen their understanding of matters such as “the meaning of My Purpose” and “why it is necessary.” Listening to such dialogue widens the circle of empathy and creates a sense of unity and solidarity throughout the organization.

Global Town Hall Meetings

We have also held Global Town Hall Meetings since FY2022. These meetings bring together employees from our diverse businesses in Japan and overseas in an online space to exchange opinions while respecting the diversity of the participants.

Dialogue at the Global Town Hall Meeting

Global spread of Purpose Management, as seen in the Global Town Hall Meeting questionnaire
Q. Were you satisfied with the Global Town Hall Meeting? Yes 96.4%
Q. Did you understand My Purpose and want to have one? Yes 98.1%
Q. Did you feel a sense of unity and solidarity at SOMPO? Yes 96.6%
Summary of the Town Hall Meetings

(1) Theme   (2) Target participants   (3) Number of meetings   (4) Number of participants

figure: FY2023 (1) What is the relationship between SOMPO’s Purpose, the various business missions, and My Purpose? (2) Domestic and overseas officers and employees. (3) 3 meetings (planned). (4) About 3,000 (as of August 31, 2023)